Terms & Conditions
1. General terms & conditions
In these terms and conditions LCS Workwear is referred to as "we" or "us".
1.1 Whenever we agree to sell our goods these terms apply to the exclusion of any other or inconsistent or implied terms, conditions or warranties(all of which are hereby excluded and shall not apply to you or us to the fullest extent permitted by the law) unless otherwise agreed in writing by Us.
1.2 No order placed by you shall be deemed to be accepted by us until a written acknowledgement of the order is issued by us or (if earlier) we deliver the goods to you. No order deemed to be accepted by us may be cancelled by you except in accordance with paragraph 9.1.
1.3 You are responsible to us for ensuring the accuracy of the terms of any order submitted by you and for giving us any necessary information within a sufficient time to enable us to perform our obligations regarding the supply of goods to you.
1.4 We reserve the right to make changes to the items shown in this catalogue.
1.5 We do our best to limit variations in colour, but owing to technical constraints there may be appreciable differences in colour between our products and the images of them in our catalogue or on our website. There may also be appreciable variations in colour between different batches of the same products.
1.6 We make every effort to ensure that the descriptions of items are reasonably accurate.
2. Delivery and Carriage
2.1 Delivery is made at your premises or at such other location agreed by you to us in writing. At our discretion we may deliver the goods in reasonable instalments. Each instalment is to be treated as a separate contract, and you must accept and pay for instalments accordingly.
2.2 If you fail to accept delivery when tendered we may store the goods until actual delivery and charge you for the reasonable costs of storage and (if you have not yet paid for the goods) re-sell the goods concerned without incurring any liability to you.
2.3 You must notify us in writing of any claim for non-delivery or damage to the goods in transit within 7 days of either the date of the invoice for them or (if sooner) delivery of them to you and you must return such damaged or defective goods to us or make them available for collection by us in accordance with our instructions.
2.4 Our liability in respect of any such claim notified to us within 7 days is limited to replacement of the goods or credit or refund of the price, at our discretion, and does not extend to any indirect or consequential loss.
2.5 Where applicable for overseas deliveries, you shall be responsible for obtaining any necessary import licenses or permits and for complying with any legislation or regulations governing the importation of the goods into the country of destination.
2.6 Next Day Delivery is priced accordingly with the quotation. Next Day Delivery is only available if the garments in stock with us however adhereing to the times within the shipping section are paramount.
3. Prices
3.1 The price of the goods will be the current price in force at the date of despatch.
3.2 Prices in the catalogue are valid as at the date on which the catalogue was printed, but we may change these prices from time to time. The prices in the catalogue may vary from the prices offered for our goods through our website in store
3.3 You must pay our reasonable extra charges in respect of (a) any special arrangements we may agree to make at your request in order to expedite delivery; (b) any costs, expenses and liabilities we may incur because you have given inadequate or inaccurate instructions.
4. Time Estimates
4.1 Subject to availability, we aim to despatch goods within 3-5 working days of order and delivery by our chosen carrier usually takes a further 2 working days, but this is only an estimate and time is not of the essence.
4.2 All Personalised (Embroidered or otherwise) items will have a 7-10 business day lead time. This is take in to account the customisation of logo and garments.
5. Payment
5.1 Payment is due and you become liable to pay for goods on delivery of our invoice, unless agreed credit terms apply, in which case you must pay in accordance with them. Time for payment is of the pivotal when taking into account para 4.2.
5.2 Payment is to be made in full before commencement of garment customisation.
5.3 We accept payment for goods by credit or debit card at the time of purchase via credit/debit card, Cash, BACS.
5.4 All payments must be made by you in full, without any set off, counterclaim, withholding or other deduction.
6. Risk
6.1 The risk in the goods passes to you when delivery of the goods (prior to unloading from the applicable transport) is tendered to you or to your designated recipient.
7. Force Majeure
7.1 If we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist, and subject to paragraph
7.2, any agreed date or period for delivery is to be regarded as extended accordingly.
8. Suspension and Cancellation
8.1 If any period of suspension of deliveries under paragraph 8 lasts for more than three months, either you or we may cancel the contracts and outstanding orders between you and us by written notice without penalty, (but you will still have to pay us for any goods actually delivered).
8.2 If any payment due to us from you under this or any other contract is in arrears, or anything in paragraphs 7.2 happens then in each case we may suspend further deliveries to you and/or cancel all contracts and outstanding orders between you and us by written notice without penalty (but you will still have to pay us for any goods actually delivered) and we may re-sell the goods ordered by you but not yet delivered to you or paid for by you without incurring any liability to you. Your failure to comply with a demand for payment under this paragraph is to be regarded as a repudiation of the contract, and we shall be entitled to damages accordingly.
9. Returns Policy
9.1 You have no right to return the goods without our written consent on any personalised garments
9.2 You may return to us at your own cost unused goods for either refund or credit (at our discretion and subject to such reasonable restocking charge as we may charge) provided that they are returned to us and received by us within 30 days after delivery to you and so long as they are not made to order, tabbed or personalised in any way, have not been worn, used or altered in any way, are still in the original packaging and otherwise fit to be returned to stock and resold by us.
9.3 You may return goods which are damaged in transit or materially defective provided that you notify us in accordance with paragraph 2.3 in which case our liability shall be as described in paragraph 2.4.
9.4 When returning goods to us, you must retain proof of postage until we supply you with a credit note confirming that we have received the returned goods.
9.5 You may request a refund to your card or bank account. To request a refund send your order number to info@lcsworkwear.co.uk
9.6 No returns are accepted on CLEARANCE ITEMS
10. Training Policy
10.1 All telephone conversations will be recorded as an aid to training, so that we can enhance the performance of our customer service staff.
11. Limitation on Liability
11.1 We will refund or credit the price of faulty goods, or replace them (at our discretion) solely as expressly described in these terms of business but we will not in any circumstances be liable to you for any other loss, damage or liability, direct or indirect, consequential or otherwise, whether or not we have been negligent, but subject to paragraph 11.2.
11.2 Nothing in these terms affects our liability for death or personal injury resulting from our own negligence or for fraudulent misrepresentation.
12. Intellectual Property
12.1 You acknowledge that all intellectual property rights (including patents, trade marks, trade secrets, copyright, database rights, designs, inventions, know how and any other industrial or intellectual property rights of any nature whatsoever, whether registered, registrable or not, whether present or future, in any part of the world) in all items created by, or provided to you by, us (including goods described in our catalogue; bespoke goods ordered by you; and images, designs and other materials in our catalogue and on our websites) shall (as between you and us) belong to and vest in us absolutely.
12.2 You are permitted to use our intellectual property for the sole purposes of ordering goods from us and using such goods for your own business purposes.
12.3 Other than as set out in paragraph 12.2 above, you are not permitted to use, reproduce, copy or distribute our intellectual property without our prior written consent.
13. Email Privacy Policy
13.1 By signing up to our newsletter you allow us to use open tracking to improve your e-mail experience.
14. Cookies Policy
14.1 To make full use of the online shopping and personalised features on www.lcsembroidery.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.
14.2 Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, its associated with this information. However, if you'd prefer to restrict, block or delete cookies from www.lcsembroidery.com, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
15. Scottish Law
15.1 All contract between you and us and these terms of business are governed by and is to be construed and interpreted exclusively in accordance with Scottish Law and both parties submit to the non-exclusive jurisdiction of the Scottish Courts.
16. General
16.1 No waiver by us of any breach by you shall be effective unless confirmed in writing by us nor shall any such waiver be considered as a waiver of any subsequent breach of the same or any other kind by you.
16.2 If any provision of these terms of business is held by a court to be invalid or unenforceable in whole or in part the validity of the other provisions and the remainder of the provision in questions shall not be affected.
17. Fees
17.1 Logo set up fees are a one off per logo. The prices are £20 inc Vat. The buyer must have the legal rights for the logo in question. We reserve the right to deny any buyer, if there’s significant doubt around ownership of the logo in question or adaptions of said logo.
Terms & Conditions